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  • GET TO NOW US

    Our Story

    Founded in Hong Kong, Next Miracle Nutrient provides the most advanced anti-aging dietary supplements and nutrition for consumers around the world. We believe that NMN is a ''miracle nutrient' for our "next" customer. It is a natural molecule that is found in your body and permanently used and consumed by all your cells. This "miracle nutrient'' has been proven by the Harvard medical research team to be vital to your cells' health, from metabolism to repair, completely changing our means to energy and longevity.

    Our Values

    Our values are honesty, innovation, quality and suitability. We are committed to live and breathe by these four core values while delivering the best anti-aging solutions to you.

    Quality and Trust

    Our flagship product NMN 15000 is made in the United States where it is manufactured in a HACCP recognised facility and complies with the cGMP regulations. Besides, we have also gone through countless vigorous and strict testing by third parties (FDA, NSF - GMP, HALAL) to ensure we deliver the best quality of NMN to your hands.

  • SALES OFFICE

    Where to buy?

    You can shop at our official webstore (https://www.nextmiraclenutrient.com), Amazon (US) or visit our experience center at Kiosk B1-B, Mira place 1, 132 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong

  • PURCHASE AND GENERAL ENQUIRIES
    • Q)  If I have received the incorrect product or order, what should I do?

      We apologise if you have received an incorrect order. Please contact our customer support team and provide your order number.

    • Q)  When will my NMN arrive if I order online?

      If you choose to pick up at the store:
      An email will be sent to confirm your order, after the payment is received. Please pick up the goods at the store during business hours within 3 days of receiving the email.

      Store Address: Shop B, Floor B1, Mira Plaza Phase 1, Tsim Sha Tsui, Kowloon, Hong Kong
      Business hours:12nn-8pm (Monday to Sunday)
      Enquiries: (852) 5409-2576.

      If you choose to pick up at a SF Station/SF Service Center:
      Your goods will generally arrive in 2-3 working days. After the product arrives at the pick-up point, SF Express will send you a "Pickup Notification" message. The specific time is subject to SMS.

    • Q)  My order is late or missing. What should I do?

      Our delivery time is 3-5 working days. Please kindly wait for a little while longer. If you do suspect that your order is missing, please do not hesitate to contact our customer support team and provide your delivery number for us to look into the matter.

    • Q)  Any discount codes available? Any ongoing promotions?

      We don’t do promotions often, as we truly believe in the value of our products and what it’s worth. However, you can register to be a member at our website to enjoy fabulous rewards by referring your friends to our NMN products through our online member referral rewards program. (Your friend (Referee) and you can both earn reward points for each successful referral. Find out more details at our website)

      Make sure to stay tuned to our social media (www.instagram.com/nmn.nextmiraclenutrient), for any promotions in the future!

    • Q)  Can I cancel my membership anytime? Can I cancel my order? Can I pause my membership? Am I still qualified to be a member? Can I change the delivery / shipping date of my order?

      Please email to contact our customer support team to address your issue.

    • Q)  How do I contact your customer support team? / For all other enquiries

      Please email to contact our customer support team to address your issue.

  • PAYMENT INQUIRIES

      We accept all of the following payment service providers. (Visa、Paypal、Mastercard、American Express、Apple Pay、Google Pay and Facebook Pay)

    • Q) How will I know my order has been successfully shipped after making the payment?

      You will receive a confirmation email after your payment. You will also be able to track your order and delivery status after the product has been shipped out from us. Please contact our customer support team if you have yet to receive the notifications

    • Q)  What should I do if I am experiencing issues while placing an order?

      If you have experienced any technical issues please contact our customer support team.

    • Q)  Why am I unable to checkout?

      Please kindly check if your payment service provider is accepted by us. If you are still encountering issues, please contact our customer support team.

  • DELIVERY AND RETURN
    • RETURNS
      • Q)  What is the return policy?

        We are pleased to offer a free 7-day return policy for all products in new and unopened condition. The products must also be purchased at our Next Miracle Nutrient webstore or experience center. Please keep your receipt and visit our experience center or alternatively send the product back to us by mail to submit for a full refund. (Excluding shipping fee and other tax fees)

      • Q)  If I have purchased the product via the webstore, is it possible to apply for a refund before it has been delivered to me?

        Yes. Once we have received your refund request, and approved your eligibility, we will begin the refund procedure. If you have paid via a credit card, it may take 5-10 working days. You can also ask your credit card service provider for the refund progress.

    • PRECAUTION

        Please note that all products are only eligible for a refund if they are unopened, unused and authentic. The product must be purchased within 7 days, and the receipt must be presented for the refund application. The refund amount will be the price of the product at the time of purchase. (Including any discounts, promotions and discount codes) Next Miracle Nutrient reserves the right to amend our Returns & Exchange Policy without prior notice. If the returned item(s) in question do not meet our standards, we reserve the right to refuse return or exchange. In case of any disputes, the decision of Next Miracle Nutrient shall be final.

    • Product Exchange
      • Q)  Can I exchange my product?

        Yes. We are pleased to offer a 7-day exchange policy. You can visit our experience center or alternatively send the product you wish to exchange back to us by mail. Please provide a valid receipt or proof of payment for an eligible exchange. If the returned item(s) in question do not meet our standards, we reserve the right to refuse exchange. In case of any disputes, the decision of Next Miracle Nutrient shall be final.

      • Q)  If my product is damaged, what should I do?

        Returned item(s) in question do not meet our standards, we reserve the right to refuse exchange. In case of any disputes, the decision of Next Miracle Nutrient shall be final.

      • Product exchange procedure

        Please present a valid receipt along with your purchase at our experience center or via mail delivery to apply for an exchange. If you choose to exchange via mail delivery, we kindly ask you to send a photo of the damaged goods to our customer support team within 7 days. You will then receive an address for mailing the damaged product back to us. Once we have received your product, we will arrange a product exchange as soon as possible.

  • CONTACT US

    Concept Store - We Are NO Expert

    Tel: (852) 5409-2576
    Business Hour: 12nn - 8pm (Mon - Sun)
    Email Address: info@nextmiraclenutrient.com
    Address: B1-B, Mira place 1, 132 Nathan Road, TST, Kln, HK Concept Store - We Are NO Expert

    Head Office - New Charming International Limited

    Tel: (852) 3844 2677
    Fax: (852) 3619 4692
    Email: info@new-charming.com
    Address: Rm 908-911, 9F, Nan Fung Tower
    88 Connaught Rd Central Central, Hong Kong

  • How does it work?

    “Invite more, earn more” - refer friends to earn discounts!

    Step 1:

    After you make any purchase online, you will receive a unique friend referral code/ link

    Step 2:

    Press on the call to action button to share

    Step 3:

    You both get a reward.
    Your friend can get a HKD300 discount when using your code upon their first purchase.
    You can receive HKD300 credit back after your friend’s purchase via your referral code. (credit valid 6 months)

    APPLY NOW
  • Why Next Miracle Nutrient?

    - Check out in as fast as 5 minutes
    - Spend right away upon approval
    - No annual fee
    - Excellent quality with FDA approval and multiple international certificate

  • Promotion Terms and Conditions apply

    The referral program terms apply to the promotion offered by Next Miracle Nutrient. By participating in the Referral Program, you agree to these terms.

    1.  Next Miracle Nutrient may change the Promotion Period at any time in its absolute discretion.

    2.  During the Promotion Period, an individual who already has a valid NMN Account opened in their name (the “Referrer”) will be provided a unique Referral Program code (an “Invitation Code”) by Next Miracle Nutrient via the email for completing a “Successful Referral”.

    3.  A “Successful Referral” occurs when the following conditions are satisfied:

    During the Promotion Period:

    A.  Referrer provides his / her Invitation Code to an individual who has never held a NMN Account in their name (a” Referee”)
    B.  The Referee applies for a NMN Account using the Referrer’s Invitation Code and make success purchase transaction
    C.  Next Miracle Nutrient notifies the Referee that their NMN Account has been successfully opened and their transaction has been done



    4.  Following a Success Referral, each of the Referrer and the Referee will be eligible to receive credit back from Next Miracle Nutrient according to the table below:
    Table for Cumulative Rewards (Maximum 6th success referral)
    Sucess Referral
    1st success referral
    2nd success referral
    3rd success referral
    Reward(for referrer)
    HKD300 credit back
    HKD300 credit back
    HKD300 credit back
    Reward(each Referee who has not applied for NMN account)
    HKD300 purchase coupon
    HKD300 purchase coupon
    HKD300 purchase coupon


    5.  A Referee can only participate in the Referral Program once. Neither participation in the Referral Program by a Referrer or a Referee nor eligibility for any Reward may be transferred, exchanged or converted into any other benefit or right.

    6.  Next Miracle Nutrient reserves the right, at any time without notice or reason and in its sole discretion, to:

    A.  Change, modify, suspend or terminate the Referral Program or these terms (including any Reward and their monetary value);
    B.  Refuse to offer or distribute a Reward to any Referrer or Referee if Next Miracle Nutrient believes a NMN Account as been opened for an improper purpose or for any reason Next Miracle Nutrient deems appropriate;
    C.  Make any decision in connection with the Referral Program;
    D.  Determine that an Invitation Code has been used for an improper purpose and cancel the use of any such Invitation Code. Any such decision shall be conclusive and binding on a Referrer or Referee (as applicable).

    7.  If any dispute arises in connection with the Referral Program, Next Miracle Nutrient’s decision is final.